Lost internet service from your previous provider?
Front Line can help with a new satellite internet service, often using the equipment you already have installed.
When a provider stops its services
In recent years, some satellite internet providers have reduced or completely stopped their services. Many customers have been left without a working connection, without support and without clear information on what they can do next.
Common issues when you are left without a provider
- The service no longer works or is very unstable
- No one answers phone calls or emails
- No clear information on the former provider’s website
- Equipment is installed but cannot be used
- You urgently need internet for work, school or business
What Front Line can do for you
- Propose a new satellite internet service
- Provide recommendations based on your location and usage
- Arrange fast installation via our installer network where needed
- Offer technical support in Romanian and English
- Advise on how to use your existing equipment
In most cases we can use the equipment you already have
A key advantage for customers left without a provider is that, in most situations, there is no need to replace the existing equipment. Very often we can activate a new service using the dish and modem already installed.
What this means for you
- In many cases no on-site visit is required
- No travel or installation costs
- No need to mount another dish on your house
- Your connection can be restored much faster
What we need from you
- Identify the modem / dish model you are using
- Tell us your exact location
- Provide a few details about how you use the internet
We can handle the rest remotely in most situations.
No contract details? Not a problem.
Even if you no longer have the contract, customer number or technical details from your previous provider, we can still help. We only need your location and a few basic details about how you use the internet.
Dedicated form for customers left without a provider
Fill in the form below and we will contact you to discuss what options are available in your area.
If you prefer, you can call us directly at +40.251.59.33.95 or email us at support@frline.ro.